Our Services

Recruitment and Hiring -Sourcing, interviewing, and selecting qualified staff (e.g., housekeepers, chefs, drivers).

Training and Onboarding - Providing orientation, setting expectations, and ensuring skill readiness.

Scheduling and Supervision - Managing work shifts, time off, and daily task assignments.

Performance Management – Monitoring quality of work, giving feedback, and handling reviews or discipline.

Payroll and HR Coordination – Managing payments, contracts, and compliance with labor laws

Daily Cleaning – Dusting, vacuuming, mopping, and tidying all living and working areas.

Laundry Services – Washing, ironing, folding, and organizing clothing and linens.

Restocking Supplies – Replenishing toiletries, cleaning products, and household essentials.

Deep Cleaning – Scheduled intensive cleaning (e.g., windows, carpets, upholstery, kitchens).

Upkeep of Appliances and Fixtures – Reporting and coordinating repairs or minor maintenance.

Hiring & Onboarding – Recruiting qualified staff and ensuring smooth integration into the household or property team.

Policy & Procedure Development – Creating clear guidelines for conduct, responsibilities, and expectations.

Employee Records Management – Maintaining up-to-date staff files, contracts, and documentation.

Conflict Resolution – Addressing interpersonal or performance issues professionally and discreetly.

Payroll & Benefits Administration – Managing wages, leave, benefits, and legal compliance with labor laws.

Access Control – Monitoring entry/exit points and managing keys or security systems.

Surveillance Oversight – Installing and maintaining CCTV or alarm systems for ongoing monitoring.

Emergency Preparedness – Creating and implementing fire, medical, and evacuation protocols.

Staff & Guest Safety – Ensuring all individuals on the property follow safety guidelines and procedures.

Security Staff Coordination – Hiring, training, and supervising guards or security personnel.

Routine Inspections – Regular checks to ensure the property is clean, functional, and well-maintained.

Maintenance Coordination – Scheduling repairs, landscaping, and general upkeep with trusted vendors.

Vendor & Contractor Liaison – Managing service providers and ensuring quality work.

Inventory & Asset Management – Tracking household items, supplies, and furnishings.

Budgeting & Reporting – Overseeing expenses, managing budgets, and providing detailed updates to owners.

Travel Planning – Organizing flights, accommodations, and transportation tailored to client preferences.

Itinerary Creation – Preparing detailed schedules including reservations, activities, and important contacts.

Visa & Documentation Support – Assisting with visa applications, travel insurance, and necessary paperwork.

Coordination with Staff – Ensuring household or personal staff are aligned with travel plans (e.g., packing, pet care, property management during absence).

24/7 Travel Support – Providing real-time updates, changes, and assistance during travel.

Personal Appointments – Scheduling medical visits, beauty treatments, or other personal services.

Dining & Entertainment Reservations – Booking restaurants, shows, or leisure activities per client preferences.

Household Service Appointments – Coordinating visits from cleaners, maintenance workers, or contractors.

Calendar Management – Maintaining a well-organized schedule to avoid conflicts or overlaps.

Reminders & Follow-ups – Sending timely reminders and confirming appointments as needed.

Centralized Scheduling – Maintaining a unified calendar for the household, staff, events, and services.

Appointment & Task Tracking – Logging daily duties, vendor visits, and personal engagements.

Reminders & Alerts – Setting up automated notifications for upcoming tasks, events, and renewals.

Staff Coordination – Ensuring all team members are aligned with the calendar and updated in real time.

Client Accessibility – Providing the homeowner or principal with easy access to view or adjust the calendar.

Product & Service Research – Finding the best options for household items, appliances, or luxury services.

Vendor & Contractor Vetting – Investigating trusted professionals for renovations, events, or specialty tasks.

Education & Program Exploration – Researching schools, tutors, or enrichment programs for children or adults.

Property or Investment Research – Gathering details on real estate, furnishings, or art acquisitions.

Custom Requests – Handling unique, one-off inquiries (e.g., planning a dream vacation, sourcing rare items).

Planning & Scheduling – Organizing private or household events, from small dinners to large gatherings.

Vendor Coordination – Booking caterers, decorators, entertainment, and other service providers.

Logistics & Setup – Managing the event setup, flow, and timing to ensure a seamless experience.

Staff Supervision – Ensuring event staff are properly assigned and managed during the event.

Post-Event Clean-up – Overseeing breakdown and restoring the property to order.